Privacy Policy & Account Support

Last Updated: January 22, 2026

Data Deletion Request

If you are a driver using the Lemlem School Transport App and wish to delete your account and all associated data, please submit a request by emailing us at:

support@lemlemlimo.com

We will process your deletion request and remove your personal information from our servers within 30 days.

Privacy Policy Summary

The Lemlem School Transport App values the privacy of our drivers and the students we transport. This application collects specific data types strictly for operational and safety purposes.

Data We Collect

Location Data: We collect precise and approximate location data to track route progress and ensure student safety. This data is collected even when the app is in the background during active shifts.
Personal Information: We collect your name, email address, and phone number to verify your identity and manage your driver account.
Device IDs: We use device identifiers for app performance monitoring and critical security updates.

How We Use Your Data

We do not sell or share your personal data with third parties for marketing purposes. All data collected is used solely for:

App functionality and route navigation.
Account management and authentication.
Safety monitoring and compliance reporting.

Contact Us

If you have any questions about this policy, please contact us at support@lemlemlimo.com.